health, safety & wellness

Taking responsibility for our actions is the foundation of our approach to health and safety. Wellness goes a step beyond and aims to improve the physical and mental well-being of our people.

Health and safety. Our approach to health and safety is one of accountability. We see it as everyone's responsibility and this is recognized across the company from senior management and supervisors to employees. We believe health and safety are best managed through communication, consultation, and cooperation between all parties, as outlined in our occupational health and safety framework.

To ensure that employees are aware of both their rights and their responsibilities related to health and safety, we have developed health and safety programs, associated procedures, communication plans, and awareness training programs. Education is essential; that’s why we exceed regulatory requirements with our mandatory occupational health and safety training and annual environmental training modules provided to our employees.

Our beyond-compliance approach requires integrating health and safety into our risk-management framework and our day- to-day decisions, accountability and actions. The nature of our business and work performed does not result in a high incidence or high risk of particular diseases.[LA8]

Our employees are represented on matters of health and safety by Joint Health and Safety Committees and Health and Safety Representatives across our property management portfolio and at a corporate level.

Our corporate Health and Safety Policy is designed to protect employees, visitors, occupants and customers at our workplaces and at properties we manage. All contractors, subcontractors, building consultants and suppliers are required to comply with the policy.

back to top

Collapsework-related Injuries

2011 2012 2013 2014 2015
Total employee work-related claims 15 11  8  14 18
Injury rate* 1.2 0.9  0.6  0.95  1.19
Injury rate: Canada male 0.8 0.6  0.9  1.5  2.1
Injury rate: Canada female
0.3 0  0  0.2  0.5
Injury rate: US male  3.0  2.5  2.8  3.1  0
Injury rate: US female  0  0  0  0   0
Total working days missed as a result** 18 361  441  221  288
Total working days missed related to employee claims from previous year 59 0  366.5  342  0
Fatalities due to work-related injuries 0 0  0  0  0
Citations issued for non-compliance 0 0  0  0  0
*The injury rate is calculated using the estimated total number of hours worked by all employees during the year.
**Lost days are counted from the day following the incident.
NA indicates data not available.


Wellness.  Encouraging employee health and wellness is another important priority. Our program offerings include a robust health benefits program, emergency leave, personal days, and above-average vacation entitlements. We offer free annual flu clinics, and most corporate offices either have fitness centres available for employee use or may arrange discounted memberships at nearby fitness centres. In addition, we have offered lunch-n-learns on topics such as as heart smart, ovarian cancer, diabetes and living well with stress in our larger corporate offices.

In addition, the Employee Assistance Program (EAP) is available as part of our benefits package for employees. The EAP service is completely confidential and provides 24-7 counselling services and other types of support for employees to address any health and wellness concern.

These initiatives are a few of the ways that we contribute to the health and wellness of our team.

Quick Facts

97% of Canadian employees completed health & safety training in 2014. 

Home // Employees // health, safety & wellness