management systems

Bentall Kennedy maintains a comprehensive energy and utility management system, in addition to a suite of policies, best practices and guidance material to support and enhance environmental sustainability in real estate management and investment.  

These include establishing annual goals and objectives, tracking and reporting of key performance indicators, use of best management practices for design, construction and existing building certification, strategic capital improvements, regular training and education, stakeholder engagement and use of proven technologies. We broadly align our management systems to ISO 14,001.

    ongoing property operations

    For ongoing property operations, we use the following programs and tools to implement, demonstrate and monitor environmental performance:

    • EcoTracker, EcoView, and ENERGY STAR are tools we use to measure, manage, benchmark and model energy, water, waste and GHG emissions.
      • EcoTracker is used on the majority of our office portfolio, enclosed malls and other retail properties throughout Canada and the U.S. EcoTracker is our proprietary software that provides a single management and reporting system for energy utilities, water, and waste.  It also includes a modeling tool, EcoModeller, to model energy-saving, water-saving or waste reduction measures and predict reductions in cost, consumption and GHGs. The earliest version was launched in 2005 in partnership with energy consultant Energy Profiles Ltd, and it has continued to grow and evolve. 
      • EcoView is a simpler version for light industrial and open air retail properties, and was rolled out in the U.S. and Canada in 2012.  It enables benchmarking and tracking energy, water and waste through basic utility tracking services.  
      • Eco Tracker has an automated data exchange service with ENERGY STAR’S Portfolio Manager. This syncs utility data and building space data with Portfolio Manager, allowing sites to view their ENERGY STAR Score directly on Eco Tracker.
      • While ENERGY STAR labelling is only available in the U.S., the benchmarking program launched in Canada in the summer of 2013throughout 2014 and 2015 we worked to establish benchmarks for our Canadian assets.  
    • BORiS – the Bentall Kennedy Online Risk Information System, is a proprietary tool for environmental management, regulatory compliance and due diligence.  It allows us to identify potential risks across our property management portfolio and mitigate them before they materialize.  It is available for the assets in our property management operations.  In the balance of the portfolio, third-party managers are provided with a series of guidelines and standards, and are required to immediately inform us of any environmental matters. 
    • Third-party environmental certifications, including BOMA BESt, LEED and ENERGY STAR.
    • Green cleaning practices throughout all cleaning contracts in the portfolio.
    • Waste management programs to reduce, reuse and recycle.
    • Green specifications and guidelines for landscaping and snow removal.
    • Green lease provisions to promote sustainable property operations and tenant engagement in sustainability issues.
    • Sustainable tenant improvement guides and toolkits that establish sustainable base standards, highlight best practices, and provide strategies and technical assistance. The standards apply to the build-out or remodeling of space to address energy, water, waste, materials, and indoor environmental quality.
    • ForeverGreen, a platform for communicating sustainability and environmental engagement initiatives to tenants, as well as other forms of tenant outreach, training and education and green building marketing.


    investment management

    We use an RPI checklist to inform decisions on new development and acquisitions. We evaluate CR metrics including energy performance if we can obtain the information, and we consider the presence of, or opportunity to attain, third-party certifications. We also carefully consider transit-oriented or Central Business District (CBD) real estate. This approach is implemented for a growing number of clients and we plan to increase the number of CR metrics we include in the checklist.

    For new developments, we strive to achieve third-party certification in order to improve asset sustainability, transparency, quality control and market differentiation. For many clients, we only develop LEED certified buildings, while we take a case-by-case approach with others considering the asset type, and local market requirements. We construct buildings that improve occupant well-being by using low-emitting materials and by providing natural lighting and access to amenities such as bike storage, fitness facilities, restaurants, retail and other services.


    Quick Facts

    In our online utility management system, we track energy, water, and waste data and we can model potential reductions in cost, consumption and GHGs from planned projects and initiatives.  89% of our North American portfolio (based on Gross Leasable Area for sites with a landlord paid utility accounts) is currently tracked in either Eco Tracker or Eco View.

    Quick Facts

    BORiS is our web-based environmental risk information system and allows us to identify potential risks across our property-management portfolio and mitigate risks before they materialize. 

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