suppliers & contractors

We work with an array of service providers including security, janitorial and third-party property managers, technical consultants and suppliers of both consumable and durable products through every phase of the real estate life cycle.

We strategically engage third-party property management and other suppliers and contractors who are aligned on workplace safety and insurance, sustainability, and long-term objectives. We also seek partners who share our commitment to sustainability and have expertise in sustainable operations and maintenance.

With select suppliers, consultants and contractors, we develop and implement strategies that deliver on our sustainability commitments and work to stay informed about their sustainability initiatives. All contractors, subcontractors, building consultants and suppliers are required to comply with our Environmental Policy and Occupational Health and Safety Policy.

how we engage

  • Regular meetings with our major suppliers ensure that they understand and can comply with our key objectives.
  • We use ComplyWorks, a third-party vendor management system which has become a requirement for key vendors providing services to our property management business.
  • Suppliers/contractors are required to abide by our Responsible Contracting Policy; in practice it has been implemented for all relevant contracts forming part of our company-wide standard services agreement.
  • All suppliers are required to go through a pre-qualification process that includes questions about their environmental and social responsibility.
  • With third-party managed properties, Bentall Kennedy asset managers perform property site visits quarterly, and hold regular property team meetings to provide a forum for ongoing communication and engagement, asset performance review, and the implementation of sustainable best practices.
  • Agreements for third-party property management services include language addressing Bentall Kennedy’s sustainability goals, expectations and related responsibilities.
  • Third-party property management providers are encouraged to pursue ongoing sustainability education, training and professional accreditation, as provided by Bentall Kennedy, through the USGBC or CaGBC, or through industry groups such as BOMA.

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